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About the Role

We are seeking an experienced and highly organised Personal Assistant to provide dedicated support to a Senior Director with multiple streams of responsibilities. This is a pivotal role requiring exceptional organisational skills, discretion, and the ability to proactively manage a demanding workload, ensuring the Director’s time is managed effectively and efficiently.

The ideal candidate will have a proven track record in managing busy diaries and inboxes, coordinating enquiries, and bringing structure and clarity to complex schedules and priorities.

Key Responsibilities

* Diary Management:

* Manage and maintain the Director’s electronic diary, scheduling internal and external meetings, appointments, and events

* Proactively identify and resolve scheduling conflicts, prioritise diary requests and ensure appropriate meeting preparation and follow-up.

* Mailbox Management:

* Monitor and manage the Director’s email inbox, flagging urgent matters, responding to routine queries where appropriate, and ensuring important communications are actioned in a timely manner.

* Organise, file, and categorise correspondence to maintain an orderly and efficient mailbox structure.

* Enquiry Management:

* Act as a professional and effective first point of contact for enquiries from internal and external stakeholders, ensuring clear, courteous, and timely responses.

* Triage enquiries, escalating issues where appropriate and maintaining oversight of outstanding actions.

* Organisation & Workflow Management:

* Develop and maintain structured working practices and systems to support the Director in managing multiple streams of responsibilities.

* Create and implement working patterns, routines, and checklists to bring consistency and predictability to daily operations.

* Meeting Preparation & Documentation:

* Prepare meeting agendas, briefing papers, and supporting documents as required.

* Record and distribute meeting notes, capturing actions and ensuring follow-ups are tracked.

Requirements

Essential:

* Minimum of 5 years’ experience in a Personal Assistant or Executive Assistant role supporting a senior leader or executive.

* Proven experience in diary management, mailbox management, and professional enquiry handling.

* Strong organisational and time-management skills, with the ability to multi-task and prioritise under pressure.

* Excellent written and verbal communication skills, with a professional and discreet approach.

* High level of proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and digital collaboration tools.

* Strong attention to detail and a proactive, solutions-focused attitude.

To arrange an initial interview, please apply today