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Join Hightown as a Scheme Manager - Oxleys Road
Salary: £33,054 per annum
Hours: 37.5 hours per week
Location: Stevenage, Hertfordshire
Contract Type: Permanent
Driving Licence Required: Yes

About the Role

Are you passionate about supporting people with mental health needs and leading a dedicated team? We’re looking for an experienced Scheme Manager to join our supported housing service at Oxleys Road, a purpose-built scheme of 20 one-bedroom flats designed for individuals living with mental illness.

As Scheme Manager, you’ll:

Lead and inspire a committed staff team
Review and implement support plans using a trauma-informed and psychologically informed approach (PIE)
Manage change, including the rollout of our new support planning tool, Nourish
Provide outreach support to individuals in the wider community
Oversee rota planning, budgets, recruitment, and induction
Ensure high standards of care and compliance with PAMMs inspectionsThis is a hands-on leadership role where your creativity, resilience, and person-centred approach will make a real difference.

What We’re Looking For

We’re seeking someone who:

Has experience working in mental health services
Understands best practices in supporting individuals with complex needs including autism, personality disorders, and schizophrenia
Is confident in multi-agency working and advocating for service users
Can support staff wellbeing and lead by example
Is flexible and willing to work occasional weekends
Holds a full UK driving licence and has access to a vehicle

Our Values

We’re proud of our values and want you to share them:

Putting residents and people we support first
Treating people with respect, promoting independence and choice
Developing passionate and committed teams
Being cost-effective without compromising standards or safetyWhy Work for Hightown?

We offer a generous benefits package to support your wellbeing and career development:

33 days annual leave (including bank holidays), rising to 35 days with service
Annual bonus based on performance
Monthly attendance bonus
Annual salary and cost of living review
Ongoing training and professional development
Workplace pension scheme & life assurance (3x salary)
Mileage reimbursement
Refer-a-friend bonus (£130)
Employee assistance helpline
Fully paid DBSReady to make a difference?
If you share our values and want to lead a service that truly supports people to live independently, we’d love to hear from you.

We are an Equal Opportunities & Disability Confident Employer