Login to Apply

Hotel Duty Manager - Join a 5-Star Luxury Hotel in New Milton

Are you a confident Hotel Duty Manager with experience across both front of house and F&B? This is an exciting opportunity to step into a leadership role at a prestigious 5-star hotel in New Milton, offering excellent benefits and live-in accommodation if required.

Why apply for this Duty Manager role?

£40,200 per annum
Live-in accommodation available
Discounted room and F&B rates after 6 months
Friend and family discounts
Long service awards (1, 5 & 10 years)
Discounted spa treatments
Shop and wine at cost price
Christmas voucher & employee awards
Staff parties, incentives & "refer a friend" schemeWhat you'll be doing:

As Hotel Duty Manager, you'll take ownership of the hotel during your shifts, ensuring smooth operations across all departments and delivering a seamless guest experience. Your responsibilities will include:

Overseeing both FOH and F&B operations with confidence
Attending daily briefings to understand guest needs, VIPs and special occasions
Welcoming and bidding farewell to guests in a warm, professional manner
Handling guest requests, special requirements and complaints effectively
Supporting teams to deliver a 5-star standard of service at all times
Using OPERA Cloud knowledge (desirable) to support smooth hotel operations
Driving between departments as required - a valid UK driving licence is essentialWhat we're looking for:

We're looking for a Hotel Duty Manager in New Milton with:

Experience across front of house and F&B within a hospitality environment
Strong leadership and communication skills, with the confidence to lead shifts independently
A guest-focused mindset, ensuring every visitor enjoys a 5-star experience
Knowledge of OPERA Cloud preferable but not essential
A valid UK driving licence This role offers the opportunity to develop your management skills in a world-class luxury hotel, with fantastic career progression potential and excellent staff benefits.

Apply now - we'd love to hear from you.

Job Number │ (phone number removed) / INDSOTONMGR

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy