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Field Service Engineer
Location: (preferably located in either Luton, Oxford, Reading, Bedford).
Hours: 8:30 AM - 5:00 PM (Flexible)
Salary: Negotiable dependent on experience (DOE) + Vehicle

About the Role:

We are seeking an experienced Field Service Engineer to handle fault requests, perform planned preventative maintenance (PPM), and provide out-of-hours (OOH) support including vehicle CCTV systems and other driver aid systems.

Key Responsibilities:

Maintain and repair complex Analogue & Digital CCTV Systems including vehicle CCTV systems and other driver aid systems.
Manage and maintain functional and managed control rooms.
Provide excellent customer service while working to Service Level Agreements (SLAs).
Support and maintain Perimeter Detection Systems.
Execute planned preventative maintenance (PPM)
Update the helpdesk on job status and outcomes.What We're Looking For:

Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems)
Experience with on vehicle CCTV is desirable
Strong customer service skills.
Strong knowledge of DVRs and components
A valid driving license
Flexibility with working hours when required
Desirable experience with: PIDs, Galaxy Alarms, Cortech, CEM Access Control, Synergy, Video Matrix Systems, IP Systems, Networks, RAID Recording, and first-line repairs on gates & barriers