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Company Benefits:

* The opportunity to work with an award-winning team who are at the pinnacle of their industry

* Incredibly friendly team working environment

* Training and Development opportunities

* Easily Accessible offices.

* Great progression opportunities!

The Company You’ll Work for:

MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Norwegian. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals.

The Role You’ll Be Doing:

* Taking inbound customer service calls.

* Handling a range of administration tasks.

* Delivering a great customer experience for Norwegian based customers both via email and on the telephone

* First contact resolution of customers and client’s queries, requests, orders and complaints

* Provide support to the team.

* The role will be working Monday to Friday either, 8am – 4pm / 9am – 5pm.

The Person:

* Fluent or Professional level Norwegian is essential

* Previous experience customer service experience.

* Positive and motivated attitude to work

* Desire to succeed and develop

* Customer focused and attentive