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Temporary Business Support / Operations Administrator

? Chelsea & Fulham | ? Temporary - Ongoing | ? Immediate Start \

Are you a self-starter who loves to spot opportunities, streamline processes, and make an impact?
Our client is looking for a confident and proactive Operations Administrator to join their team on a temporary but ongoing basis.

This is a brand-new role, meaning you won't just be ticking boxes - you'll be helping shape what this position looks like for the future. If you've worked in a start-up or scale-up environment, love variety, and have a natural ability to see gaps and create solutions, this could be the perfect opportunity for you.

? About the Role

You'll work closely with the owner and leadership team, taking ownership of a range of operational and administrative areas to relieve pressure, drive efficiencies, and support sustainable growth.

Key areas of responsibility include:

? Finance & Reporting (Xero)

Finalising payslips and annual leave
Reconciling bank statement feeds
Cashflow and profit margin reporting
Flagging unusual activity and opportunities for efficiencies? Pensions (Nest)

Filing pension contributions on paydays? Sales & Performance (EPOS NOW)

Monthly sales reporting: performance vs. targets, growth opportunities, under-utilisation
Identifying trends to support business decisions? Operational Insights (G Suite)

Using existing Google tools to analyse retention, rebooking, and referral rates
Understanding capacity and forecasting future staffing or space needs? Utilities & Procurement

Reviewing supplier agreements and identifying opportunities to renegotiate or switch
Building a clear procurement model to forecast future needs? Adhoc Projects

Supporting research into new equipment or services
Assisting with one-off projects such as product photoshoots
Continuously looking for ways to evolve and improve operations

✨ About You

We're looking for someone who is:

Proactive, resourceful and able to work with limited structure
Confident working directly with leadership and taking ownership of tasks
Experienced in start-up or small business environments
Highly organised, analytical, and comfortable with numbers and reporting
Able to start immediately and open to an ongoing temporary roleBonus if you have experience with:

Xero
Nest pensions
EPOS NOW
G Suite / Google Workspace

? Why This Role?

An opportunity to shape a new role and make it your own
Work closely with a passionate business owner in a growing business
Flexibility and variety in your day-to-day work
Real impact - your ideas and insights will directly influence the business

? Interested?
If you're a natural problem-solver who thrives in fast-moving, evolving environments, we'd love to hear from you.

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