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Commercial Vehicle Parts Manager
£50,000 – £55,000 depending on experience + performance bonus potential
Horsham, West Sussex
Permanent/Full Time
Working Hours: Monday to Friday
Our client, a leader in the bus and coach industry, known for engineering precision and innovation, is expanding its team. They are seeking a Parts Manager with Commercial Vehicle, HGV or PSV Parts experience to transform their parts operation into a dynamic, scalable business unit that delivers value for their customers and growth for their company.
This is more than a parts job. It is a pivotal leadership role in their aftersales growth strategy. You will shape the entire parts function — from systems and supply chain to people and processes — and turn it into a strategic engine of profitability and customer satisfaction.
Duties & Responsibilities:
* Define and deliver parts strategy — ensuring commercial, operational and customer goals are aligned.
* Build and lead a fit-for-purpose parts function that supports vehicle uptime, warranty, and aftersales KPIs.
* Own the full parts lifecycle — procurement, stock control, fulfilment, margin analysis and supplier terms.
* Continuously identify and validate suitable alternative parts – Identify alternative aftermarket parts suppliers to enhance competitiveness, reduce costs and shorten lead times.
* Modernise systems — champion the integration of Odoo and drive efficiency through automation.
* Grow our supply chain — identify alternative and OEM suppliers to reduce cost and lead time.
* Support sales & aftersales teams — act as a trusted partner to ensure workshop, warranty and field teams always have the right parts at the right time.
* Recruit, mentor, and inspire — grow a capable team of parts advisors and administrators as volumes scale.
* Use data to drive decisions — define KPIs, analyse trends, and report performance regularly.
Who you are:
You are not there to just run a stockroom. You are there to lead a business within a business.
* A proven senior parts professional from the commercial vehicle, PSV, HGV or off-highway sectors.
* Deep understanding of parts logistics, supply chain and inventory systems.
* Commercially minded – you think in terms of margin, not just availability.
* Comfortable leading people, processes and systems change.
* Tech-savvy – experienced in using or implementing dealer management/ERP platforms like Odoo.
* Calm under pressure and credible with suppliers, technicians and customers alike.
* A natural mentor and motivator with a track record of building strong teams.
* You share our values: Kinetic, Holistic, Dynamic and Authentic.
Benefits:
* Salary: £50,000 – £55,000 depending on experience + performance bonus potential.
* Holiday: 22 days plus UK bank holidays growing to 25 days with service.
* Benefits: Private healthcare, pension scheme, cycle-to-work, Benefits portal.
* Development: Access to training, conferences, and industry insights.
* Autonomy: You will own the function and shape it your way.
* Impact: Your work will directly influence customer satisfaction and company profitability.
For further details on this role, please submit your CV to Adam Curtis of ACS Recruitment Consultancy