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Application Support Engineer

Cambridge/Hybrid (2-days 'in-office' per week)

This is an exciting opportunity to join the business as Applications Engineer (6-month FTC) and be at the forefront of Information Technology within a defence focused business.

Due to the nature of our client’s business - we can only accept UK nationals who can obtain security clearance - please note.

Qualifications:

* Methodological approach to the introduction of New Software, Applications and Services, to the environment, therefore project management experience, qualifications is beneficial.

* A thorough administrator level understanding of Windows 10 and Server 2016:

* Experience of Windows registry and file system.

* Experience of Microsoft Group Policies and Active Directory Scripting using tools such as PowerShell.

* Windows 10 support and patch management using WSUS, LANDesk (or equivalent desktop management tools).

* Experience of working in a Citrix 7.x environment.

* Knowledge and practical experience of application packaging, customisation and deployment methodologies and toolsets.

* Application virtualisation (App-V) on current Windows 10 with centralised management.

* Experience of delivering Engineering tools application support – (Autodesk, Catia would be an advantage).

* Experience of Server management and knowledge of VMWare would be an advantage.

* Experience of Microsoft Office 2016, 2019 and above deployment and customisation.

* Experience of contributing to the development of the deployment service, particularly relating to the development of technical methodologies, best practice, policies, procedures and associated documentation.

* Experience of Systems management, using iVanti or SCCM as the deployment infrastructure.

* Knowledge and experience with ITSM/ITIL V3 Reference model.

* Good logical diagnostic skills, ability to troubleshoot and resolve complex technical issues such as registry-related application problems, clashes between applications etc.

* Good report writing and communication skills.

* Capable of meeting deadlines and following a defined schedule.

* Able to innovate and convince others of the argument for change.

* Willing to get stuck into the ‘unknown’ and be persistent