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Customer Service Administrator

Role: Permanent

Location: Swindon

Working in a busy, vibrant but friendly office, you would provide support to a team of account managers looking after multiple client accounts across various industry sectors.

The Role:

* Day to day activities include phone and email communication with clients.

* Answer end consumer queries i.e. issue refunds

* Deal with couriers

* General Administration.

* Compiling reports.

* Quoting customers for ad-hoc services or requests.

* Liaising with suppliers and Account Managers

Skills and Experience:

* Great interpersonal skills

* The ability to multi-task

* Excellent IT skills and the ability to pick up new software packages is essential.

* Experience of working in a busy office environment.

* Good customer service skills and attention to detail required.

* Flexibility, working alone or as part of a team.

* Previous and proven experience in a commercial customer service/administration environment

Benefits:

* Competitive salary

* Parking On Site

* 40 Hour week

* Working hours 9:00 to 5:30, Mon - Fri

Our client is based outside of Swindon and your own transport would be essential for this role