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The Customer Service Administrator will serve as the main point of contact for customer inquiries, ensuring a smooth and efficient customer service experience.

Client Details

Our client based in central Trowbridge is going through a busy period and requires additional support. Located next to excellent public transport routes there is also free parking for those who drive.

Description

As the Customer Service Administrator, you will be responsible for:

Calling current customers to ask how they're getting on with products and services
Assist in resolving queries, concerns or complaints in a professional manner
Showing empathy
Processing call information and feedback in a timely manner
Provide administrative support to the customer service department as required
No cold calling or sales required

Profile

In order to be considered for the Customer Service Administrator role, you must be able to do most, if not all of the above.

Job Offer

An hourly rate of £12.60
The chance to work in an ongoing temporary position with the high potential to go perm
Five days on-site work in a supportive and professional environment in Trowbridge