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Customer Service Advisor / Administrator – Chesterfield

£26,400 + Bonus + 31 Days Holiday + Pension Hours: • Mon–Thu: 8:00am – 4:30pm • Fri: 8:30am – 3:30pm

Francesca’s Recruitment Ltd is recruiting a Customer Service Advisor / Administrator for a global manufacturer within the construction market. This is an excellent opportunity for someone who is bubbly, friendly, and confident, while also being highly organised, accurate, and efficient in a busy environment.

If you enjoy helping customers, solving problems, and keeping everything running smoothly behind the scenes, this role offers great variety and long‑term progression.

What You’ll Be Doing

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Supporting customers with parts enquiries

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Providing product advice and technical information

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Processing orders, quotes, and invoices

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Coordinating dispatch and tracking backorders

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Keeping customers updated and building strong relationships

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Working with inventory to manage stock levels

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Identifying slow‑moving stock and supporting sales activity

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General administration to support the wider team

What We’re Looking For

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Customer service or sales experience (automotive, engineering, or construction ideal)

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A bubbly, positive personality with strong people skills

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Must be confident and professional on the telephone, with the ability to build rapport quickly

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Excellent communication and relationship‑building ability

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Organised, accurate, and proactive — someone who gets things done

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Strong technical aptitude and willingness to learn

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Confident using Microsoft Office; CRM/ERP experience is a bonus

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A team player who thrives in a fast‑paced environment

Why Apply

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£26,400 salary

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Bonus scheme

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31 days holiday including bank holidays

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Pension

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Friendly, supportive team

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Global, well‑established brand with strong career prospects

If you’re customer‑focused, enthusiastic, and ready to grow your career, apply today.

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