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FTH Hire Group is one of the largest and fastest growing independent plant and tool hire companies in the UK, with 19 depots across the South of England, Wales and Scotland. As a result of our ambitious growth plans, we are looking to add additional high calibre people to our growing business.
As a member of our Finance Team, you will be one of four Credit Controllers managing your own ledger of account customers, ensuring good customer relations and play a vital role in collecting the cash from our customers.
Responsibilities
Identify risk in relation to non-payment and proactively engage with the customers to resolve overdue payments, building rapport wherever possible.
Carry out early intervention support in relation to risk around non-payment
Play a major part in keeping Debtor Days within agreed target.
Chase overdue debt by phone, following up by email and where necessary escalate to external collectors.
Daily monitoring of the “invoices” mailbox ensuring that all customer correspondence is dealt with promptly.
Reconcile customer accounts
Negotiate and monitor payment plans with customers when necessary
Oversee production of statement runs and subsequent stop process
Aged Debtor reports for review by Senior Management
Assisting with any other credit control processes as required (trade references, customer credit application, allocation of bank receipts)
Experience/Skills
Previous relevant experience in Credit Control
An excellent level of attention to detail as the Sales Invoices and associated queries can be complex
Excellent standard of communication both written and verbal
Methodical and logical thinking
A good standard of IT skills - Excel essential
Experience of using Sage 200 and Credithound would be an advantage
Benefits
32 days holiday, inclusive of Bank Holidays
Life Assurance
Pension - auto enrolment
Sales and loyalty bonus scheme
Perk Box
Birthday gift
Job Types: Full-time, Permanent
Working Hours - Monday to Friday, Full time (8am - 5pm)
Salary: £29,000.00 to £32,000.00 per year DOE