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Job Title: Service Administrator - EV Support Team
Location: Poole (moving to Christchurch, BH23)
Pay: £12.60 per hour (PAYE)
Hours: Monday to Friday, 9am - 5pm (Office-based)

We're looking for a highly organised and proactive Administrator to join our clients Electric Vehicle (EV) Support Team.

In this busy, desk-based role, you'll handle incoming calls, emails, and fault reports, book engineer appointments, and support both internal and external customers. You'll play a key part in helping meet service level agreements and keeping operations running smoothly.

Key responsibilities:

Log and dispatch faults in line with customer contracts
Book appointments for engineers using our internal system
Manage shared mailboxes and respond professionally to queries
Take incoming calls from engineers and customers
Support with admin tasks and contract queriesWhat we're looking for:

Strong admin and coordination skills
Confident using Outlook, Word and Excel
Excellent communication and organisation skills
Able to work under pressure and manage a busy workload
A team player who can also work independently

INDCP