Login to Apply

Employment Specialists Ltd is delighted to be recruiting for a Personal Lines Account Handler to join an established insurance business in Ipswich. This is a newly created position focused on providing exceptional service while developing new business opportunities.

Key Responsibilities as Personal Lines Account Handler

Handle a diverse range of new business enquiries across multiple channels (telephone, email, post)
Conduct comprehensive fact-finding to understand customer needs and provide tailored insurance solutions
Develop existing client relationships to maximise growth through conversions, cross-selling and up-selling
Contribute to divisional business plans and budget targets
Work within company systems and procedures to maintain high service standards
Review policy documents for accuracy and coverage
Maintain detailed client records with information from insurers and customers
Represent the division professionally to Clients, Insurers and other stakeholders
Support colleagues across the division as requiredAbout You

Highly organised with excellent time management skills
Self-motivated with a proactive approach to work
Capable of effectively managing multiple priorities
Strong interpersonal and communication abilities
Technical knowledge in Personal Lines insurance (Motor, Home) would be advantageous
Commitment to professional development and willingness to work towards Cert CII qualificationYou'll be joining a busy, successful team where your contribution will be valued. The ideal candidate will be highly motivated, efficient, and ready to develop their insurance career in a supportive environment.

What's On Offer

Competitive salary
Company bonus scheme
Comprehensive benefits package (details available upon request)
Professional development support
Stable office-based position in Ipswich