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Internal Sales Representative

 Location: Wolverhampton
Salary: £25,500 rising to £27,000 after probation
Bonus: +£4,000
Reference: (phone number removed) We're working with a well-established and ethically driven B2B wholesaler of blank garments, supplying a wide range of sectors including retail, workwear, promotional, music merchandise, and events. With over two decades of industry experience, they distribute globally recognised apparel brands and manufacture premium ranges through international partnerships.
 
The company has been recognised for its innovation, sustainable practices, and outstanding customer service, and is now looking to expand its internal sales team.
 
The Role
 
Reporting to the Senior Sales & Customer Services team, you'll join a collaborative and supportive environment where your focus will be on delivering excellent customer service and driving sales growth.
 
Key Responsibilities:

Build and maintain relationships with existing customers to retain and grow accounts
Proactively identify and pursue new business opportunities (tools and support provided)
Promote new product ranges and help customers find tailored solutions
Handle inbound enquiries via phone and email professionally and efficiently
Log and resolve customer issues, escalating when necessary
Process orders and maintain accurate customer records using a bespoke CRM (training provided)
Support the wider sales team with general administrative tasks
Prepare and deliver customised sales proposals
Monitor market trends and competitor activity to identify growth opportunities
Collaborate with marketing to develop promotional strategies aligned with sales goals About You
 
We're looking for someone who is self-motivated, articulate, and customer focused
 
Ideal Experience & Skills:

Previous experience in sales or account management (preferred but not essential)
Strong verbal and written communication skills
Proven ability to meet or exceed sales targets (advantageous)
Organised and detail-oriented, able to manage multiple accounts
Proficient in MS Office (Outlook, Excel, Word)
Familiarity with CRM systems (training provided)
Proactive problem-solver who works well independently and, in a team, What You'll Gain

Competitive salary with a clear bonus structure
Long-term career development and internal progression opportunities
Full product and systems training
Supportive team environment with experienced mentors
Opportunity to work with globally recognised brands and ethical manufacturing leaders
Performance bonuses Interested?
We welcome applicants from all backgrounds and experience levels who are passionate about sales and customer service.
 
To apply, please send your CV to (url removed)