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Single Homeless Project has an opportunity for a Project Worker Complex Needs to join our experienced and committed teams based in Islington?????. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £28,953.79 and rising incrementally to £31,101.42 per annum.

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

About the Project Worker Complex Needs role:

Single Homeless Project (SHP) and Islington Council are proud to introduce St. John’s Mansions - a brand-new, purpose-built accommodation service that will provide safe, high-quality housing for individuals experiencing homelessness and facing multiple exclusion. This innovative project is backed by the GLA’s Single Homelessness Accommodation Programme (SHAP) 2022–2025, and represents a bold step forward in tackling homelessness across North London. SHP are building a dynamic, compassionate, and forward-thinking team to bring this vision to life. 

St. John’s Mansions will offer 19 beautifully finished self-contained studio flats, designed to support residents in their journey from rough sleeping and emergency accommodation to independent living. With a stay of up to 24 months, residents will receive tailored, high-intensity support to help them build the skills and confidence needed to thrive independently. 

The service will operate 24/7, with a welcoming reception and dedicated staff & clients spaces to enable both structured interventions and spontaneous, meaningful engagement. SHP will be working not only within Islington but in partnership with five North London boroughs - Barnet, Camden, Enfield, Haringey, and Westminster. This is more than just housing – it is a bridge to a better future. In this role, you’ll work closely with adults living in our accommodation, building trusting relationships and supporting them to take positive steps towards independence. Each day brings the chance to empower clients to manage their homes, connect with specialist services, and rebuild confidence, purpose and community in their lives.

About you:

You bring experience supporting adults through change, helping them set goals, overcome challenges and build independence.

You stay calm under pressure and respond confidently to complex or crisis situations.

You work collaboratively with partners and colleagues to create joined-up, effective support for every client.

You’re organised, proactive and comfortable managing your own caseload and priorities.

You share SHP’s belief that everyone has strengths, potential and the right to a safe, fulfilling life beyond homelessness.

Our attractive benefits package includes:

A salary increase after successfully completing six month's probationary period

A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services

25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),

A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary

Staff Health Cash Plan and discounts scheme

Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Closing Date: Sunday 23rd November at midnight

Interview Date: Wednesday 3rd and Thursday 4th online via Microsoft Teams

Please note there will be a second round of interviews for progressed candidates in service in Islington. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our Project Worker Complex Needs - we'd like to hear from you!

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited