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Are you looking for a new Customer Service Advisor role? Would you like to join a family-owned company that are super friendly, helpful, and committed to creating a fun and enjoyable working environment for everyone? Join as a Customer Service Advisor and help them continue to grow their fantastic reputation and be part of the team as they expand & grow!

As Customer Service Advisor you will:

Correspond with customers via email & the telephone
Building great relationships
Understand customer requirements and ensure that the company are meeting their needs
Deal with customer queries/issues
Accurately processing customers' orders received and updating CRM records
Ensuring customers are aware of latest offers & services
Arrange meetings for the Account Manager to visit customers
Make outbound service calls to prompt/take customers order & provide status updates on outstanding ordersThe Customer Service Advisor will have:

· A welcoming, confident and enthusiastic attitude and a professional telephone manner

· An ability to interpret customer's needs, offer solutions and upsell where appropriate

· Excellent communication skills at all levels and the ability to correspond with customers via email & on the telephone

· Build and grow your customer relationships

· Be a team player, keen to learn, grow & succeed

Monday to Friday 8am- 5pm

£27,368 per annuum

If this role is of interest then please click apply .....

For more information call Gemma on (phone number removed)

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