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Summary:

We’re seeking a dedicated Deputy Manager to help shape and support a thriving domiciliary-style care service.

In this role, you’ll work hand-in-hand with the Registered Manager to ensure high standards of safety, effectiveness, and quality across daily operations. You’ll be a visible presence during early mornings, evenings, and weekends, offering reassurance to staff, families, and residents alike. Alongside leadership responsibilities, you’ll remain hands-on in care delivery, while also contributing to administration, compliance checks, and quality assurance.

Key responsibilities:

* Direct the care team during shifts, providing guidance and encouragement.

* Step in with senior leadership cover during weekends and outside normal hours.

* Contribute to staff performance oversight, supervision, and training.

* Carry out spot checks, service reviews, audits, and compliance monitoring.

* Assist with medication checks and review of care records.

* Escalate safeguarding or quality concerns in line with procedures.

* Help with rota organisation, last-minute cover, and day-to-day service coordination.

* Work closely with the Registered Manager to maintain consistent leadership.

* Provide hands-on support during care shifts or calls when required in urgent situations.

* Take part in the on-call rota, handling out-of-hours queries, unexpected absences, and emergencies

Ideal Candidate:

* Minimum Level 3 qualification in Health & Social Care.

* At least two years’ experience in a senior care or supervisory position.

* Strong ability to lead teams and resolve problems effectively.

* Solid understanding of CQC standards and safeguarding practices.

* Dependable, adaptable, and able to remain calm in high-pressure situations.

* Willingness to take part in the on-call rota.

* Higher-level qualification in leadership (Level 4 or 5) would be an advantage.

* Background in domiciliary care is desirable.

* Confident with IT systems and report writing.

* Knowledge of medication procedures and risk management.

* Full driving licence and access to a vehicle.

This vacancy is being advertised by New Resource Group. The services of New Resource Group are that of an Employment Agency