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Karter Thomas specialises in the provision of interim and contract staff to the public and social housing sector. We are proud to be recruiting on behalf of one of our valued clients – a well-respected provider of housing, care, and support services – for an experienced Supported Housing Officer.

This is an exciting opportunity to make a real difference in your community by supporting tenants to sustain their homes and live independently.

? Supported Housing Officer – Public & Social Housing
? Location: Hybrid – Patch / Home / Office Based
⏰ Hours: Full-time – 35 hours per week
? Requirements: Enhanced DBS, Full UK Driving Licence, Own Vehicle

Key Responsibilities:

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Provide tenants and residents with advice on tenancy matters, welfare benefits, and re-housing applications

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Deliver tailored support to residents with varying needs to help them maintain successful tenancies

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Collaborate with internal teams to meet void turnaround targets and manage the full lettings process

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Assess housing applications, liaise with local authorities and stakeholders, and make recommendations within the Lettings Policy

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Manage tenancy terminations, new agreements, housing benefit/universal credit claims, and CORE form completions

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Conduct estate inspections and oversee services such as cleaning, grounds maintenance, and repairs

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Assist with rent arrears management, proactively working to reduce debt and prevent further escalation

Candidate Requirements:

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Experience in a similar housing or support role

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Valid Enhanced DBS (or willingness to obtain)

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Full UK driving licence and access to own vehicle

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Strong interpersonal and organisational skills

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Knowledge of housing management systems, welfare benefits, and tenancy law is highly desirable