Senior 1st Line Service Desk Analyst

Manchester, Greater Manchester
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Job title: Senior 1st Line Service Desk Analyst       Manchester                            PC0226-4
Salary: £27-£29k + Skill development & Career Progression + Benefits
Location: Manchester, M16 
Senior 1st- 2nd Line Support / Service Desk Analyst /IT Support– Based in Manchester- Mon – Fri needed to provide end user support – Hybrid role.
As 1st- 2nd Line Support / Service Desk Analyst /IT Support you should have some of the following skills:  Microsoft Windows 10/11, Microsoft Office 365, Active Directory any experience with Group Policy & SCCM will be an advantage.
Successful 1st- 2nd Line Support / Service Desk Analyst /IT Support need to have excellent communication skills, strong and logical troubleshooting / diagnostic’s ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself.
Any 1st- 2nd Line Support / Service Desk Analyst /IT Support who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage.  Apply now we are waiting to invest in your career

Job Info
CV-Library logo
Job Title:
Senior 1st Line Service Desk Analyst
Company:
CV-Library
Location:
Manchester, Greater Manchester
Salary:
£27000 - £29000 Per annum £27-£29k + Skill development & Caree
Posted:
Feb 5th 2026
Closes:
Mar 8th 2026
Sector:
IT
Contract:
Permanent
Hours:
Full Time
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