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Building Manager / Community Host

Location: Manchester
Salary: Competitive
Hours: Monday to Friday, 8:00am – 6:00pm
Employment Type: Full-time

Bryson Skye Associates are recruiting on behalf of our client for a Building Manager / Community Host to join a premium, modern workspace in Manchester.

This is a highly customer-facing role, ideal for someone from a hospitality, concierge, building management, or front-of-house background who enjoys creating outstanding experiences and building strong relationships. You will be the face of the building, responsible for delivering a welcoming, professional, and community-driven environment for members, visitors, and senior stakeholders.

The role
As Building Manager, you will take full ownership of the day-to-day running of the building, ensuring a seamless experience for members and guests while maintaining high presentation and service standards throughout.

Key responsibilities include:

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Greeting and assisting clients, members, and visitors in a professional and welcoming manner

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Acting as the main point of contact for customer enquiries and day-to-day support

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Managing non-technical customer queries relating to the workspace and facilities

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Building strong relationships with members and fostering a sense of community

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Supporting networking events, workshops, and social gatherings

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Acting as a point of knowledge for the local area and surrounding amenities

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Ensuring the workspace is clean, organised, and well-maintained

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Monitoring stock levels and liaising with the operational team regarding technical issues

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Assisting with room bookings, desk allocations, and member check-ins and check-outs

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Supporting adherence to on-site rules, terms, and conditions

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Acting as Fire Marshal in the event of an emergency

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Conducting tours for prospective members and explaining membership options

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Supporting the onboarding of new members

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Assisting with marketing activity and promoting events and services

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Engaging with members looking to upgrade or serve notice on their membership

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Closing down the building and amenity areas at the end of the day

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Liaising with senior management and the wider facilities team

The person

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Experience in a Building Manager, Hospitality, Concierge, or front-of-house role

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Strong organisational skills and attention to detail

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Good written and verbal communication skills

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Professional, well-presented, and approachable

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Friendly, reliable, and customer-focused

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Proactive, with a positive attitude and ability to work as part of a team

Benefits

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Ongoing training, development, and support

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Free on-site parking

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Generous holiday allowance

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Christmas shutdown period

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Company pension scheme

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Long-term career stability with low staff turnover