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Work Planner

* Remote – Occasional travel to West Midlands offices required

* 12-month FTC

* Full-Time/40 hours per week/Mon-Fri

* Up to £31,500 PA

Are you highly organised with experience in scheduling and coordinating mobile teams?

Are you ready to take on a dynamic role where your planning skills directly impact service quality and customer satisfaction?

Think Recruitment is delighted to be recruiting for a Work Planner to support a thriving and award-winning repairs and maintenance team in delivering essential repairs and maintenance services. This is your opportunity to make a real difference within a purpose-driven organisation.

About the Role

As a Work Planner, you’ll play a key part in the success of a busy maintenance service by:

* Scheduling and coordinating repairs for a mobile workforce.

* Ensuring appointments are booked efficiently and work is completed right first time.

* Maintaining clear communication with engineers, customers, and internal teams.

* Supporting efforts to achieve 100% service compliance.

* Contributing to high levels of customer satisfaction and reduced avoidable contact.

What You’ll Bring

* Experience working in a fast-paced, customer-focused environment (preferably within maintenance or construction).

* Strong organisational skills with a knack for efficient planning and multitasking.

* Great communication skills and confidence to make decisions under pressure.

* High attention to detail and solid IT skills (including MS Office).

* A resilient, enthusiastic approach and a "can-do" attitude.

What We’re Looking For

* Experience in work planning/scheduling is essential

* A confident, personable communicator with a customer-first mindset.

What’s in it for You?

* A supportive team and inclusive working culture.

* Hybrid/remote working

* Opportunities for personal development and progression.

* The chance to join an organisation that values people and purpose.

How to Apply

If this sounds like the role for you, apply now through Think Recruitment with your up-to-date CV