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Administrator - Based in Kidderminster

Safeline Environmental is looking for a full-time Administrator to join our office team in Kidderminster. This is a key administrative role supporting our operations by coordinating asbestos removal projects with various stakeholder.

Key Responsibilities

Support the management team to ensure daily administrative tasks are completed.

Answer incoming calls professionally and direct enquiries appropriately.

Liaise with clients, contractors, and policyholders to schedule asbestos removal works.

Prepare daily documentation for operatives (e.g., project info sheets, risk assessments, method statements).

Check and collect all job-related paperwork and photographic records from operatives.

Schedule asbestos sampling appointments and issue necessary paperwork.

Maintain and update our claims management systems.

Monitor and help achieve service level agreements (SLAs) and key performance (KPIs).

Manage projects from instruction through to completion.

Maintain positive relationships with clients.

Carry out general office duties such as scanning, filing, and document handling.

Candidate Requirements

Previous experience in administration.

Confident IT user with good working knowledge of Microsoft Office.

Strong organisational skills and attention to detail.

Able to work independently and manage workloads effectively.

Good communication skills (both telephone and email).

Willingness to learn and follow company procedures.

Driving licence required (due to office location).

The successful candidate will receive pay of up to £12.21 per hour depending on experience and in line with age-related minimum wage requirements.

Monday to Friday 9:00am - 17:30pm

You are entitled to 28 days paid holiday inclusive of bank holidays. After one year with the company, birthdays are given as holiday.

About Us

Safeline Environmental is a leading asbestos removal and management company with over 50 employees, working nationally across a wide range of sectors. We are proud to deliver professional and reliable services to insurance companies, commercial clients, and private individuals.

We regret we can only consider applicants who are authorised to work in the UK