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Technical Sales Support Engineer (Mechanical Bias)

Location: Milton Keynes (office-based)
Contract: Permanent, Full-time (37.5 hours per week)
Hours: Mon-Thu 08:30-16:45, Fri 08:30-15:30

About the Company Our client is a global leader in automation and fluid control solutions, supplying innovative technologies across multiple industries including automotive, food & beverage, packaging, and life sciences. Their UK headquarters in Milton Keynes houses design, manufacturing, training, and customer support facilities.

The Role

We are seeking a Technical Sales Support Engineer (Mechanical Bias) to provide expert support to customers and the external sales team on technical matters. This varied and rewarding role will involve working with a broad range of products, with a particular focus on pneumatic automation and thermo temperature control systems.

You'll play a key role in supporting sales growth through training, technical problem-solving, and proactive promotion of both new and existing products.

Key responsibilities include:

Providing technical support to customers and colleagues via phone and email

Processing requests for special product variations

Analysing and reporting on customer product returns

Supporting new product development proposals

Conducting market and competitor analysis

Assisting the sales team with customer visits and application development

Managing product lifecycle, including training, introductions, and product replacements

The Person

We're looking for a methodical and solutions-focused engineer who enjoys tackling challenges and communicating technical information with clarity.

Essential skills and experience:

Degree, HNC or HND in Mechanical Engineering (or related discipline)

Experience in an engineering environment, with hands-on diagnostic/testing skills

Strong communication skills (telephone, email, presentations, webinars)

Organised, logical, and able to manage multiple projects effectively

Confident in presenting and explaining technical subjects

Desirable experience:

Automation systems or system design knowledge

Previous experience in technical sales support or applications engineering

What's on Offer

Competitive salary (£35K-£40K + benefits package, including:

Private medical cover

Life assurance

Retail discounts

25 days holiday + holiday trading scheme

Extensive training and professional development opportunities

A supportive, diverse, and inclusive culture with a commitment to sustainability

WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent and contract jobs UK wide.

WR is acting as an Employment Agency in relation to this vacancy