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Customer Service Executive – £28,500 | Hybrid

Location: South Manchester, Sale/Trafford (Hybrid: 3 days office / 2 days home)
Salary: £28,500 per annum
Hours: Monday to Friday, Full-time

Are you a people person with a passion for delivering exceptional customer service? Do you enjoy solving problems, building relationships, and working as part of a supportive team? If so, we want to hear from you!

We’re looking for a Customer Service Executive to join our growing team in South Manchester, Sale/Trafford. This is a hybrid role, offering the perfect balance of collaboration and flexibility — with 3 days in the office and 2 days working from home each week.

? What you’ll be doing:

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Providing outstanding customer support via phone, email, and live chat

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Resolving customer queries efficiently and professionally

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Building positive relationships with clients and internal teams

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Maintaining accurate records using our CRM system

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Helping to improve processes and contribute to a great customer journey

? What we’re looking for:

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Previous experience in a phone based customer service role

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Excellent communication and problem-solving skills

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A friendly, positive attitude and team spirit

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Strong attention to detail and a proactive approach

? What’s in it for you:

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Competitive salary of £28,500

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Hybrid working model (3 days office / 2 days home)

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Friendly, collaborative work culture

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Opportunities for progression and professional development

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Modern office in Sale/Trafford, Greater Manchester, with great transport links

If you're ready to take the next step in your customer service career, apply today and become a valued part of our growing team