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Technical Coordinator
Worcestershire
Monday to Friday, 40 hours per week

We’re currently recruiting for a Technical Coordinator to join our team on a permanent basis.

This is a key role responsible for maintaining and improving our Quality Management System (QMS) to ensure we consistently deliver best-in-class dairy products. You’ll play a crucial part in driving compliance, supporting continuous improvement, and enabling operational excellence across the site.

Key Responsibilities for the Technical Coordinator:

Lead and develop the site’s Quality Management System (QMS)

Drive a culture of continuous improvement and operational excellence

Manage the laboratory and oversee product testing and compliance

Support and verify quality control procedures in operations

Own and report on quality KPIs, including the Quality Index

Lead internal and external audits (e.g. BRC, retailer standards)

Build strong relationships with suppliers and customers

Identify and reduce waste, and lead CI (Continuous Improvement) initiatives

Collaborate across departments to improve site-wide quality standards

Provide QMS training and support capability building across the site

✅ What We're Looking For:

Previous experience in a Technical Coordinator

In-depth understanding of QMS, food safety, and compliance

Strong communication and influencing skills

Experience with A3 problem solving and CI tools

Confident managing and preparing for BRC and retailer audits

Proficient in MS Word and Excel

HACCP Level 4 and Advanced Food Hygiene certification

Microbiology knowledge

Chilled food experience is highly desirable

What You’ll Get in Return:

Competitive salary

Up to 10% annual bonus

4x life assurance

33 days holiday (including bank holidays)

Free, secure on-site car parking

Access to Rewards – discounts at 800+ online and in-store retailers

Be part of a supportive and passionate team delivering products millions enjoy daily

If you're a quality-driven food industry professional looking for your next challenge, we’d love to hear from you