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Customer Liaison Officer

Hourly rate: £16.62

Working hours: 37 hours Monday-Friday

Location: Civic Centre Milton Keynes MK9 3EJ

This is a full time office based role for a 3 month temporary contract.

Opus People Solutions are recruiting on behalf of Milton Keynes City Council for a Customer Liaison Officer to join the Children's Services department and assit the LADO with administrative tasks.

Role responsibilities

Log and triage referrals and consultations
Minuting meetings
Maintain accurate records across systems like LCS and spreadsheets
Ensure that all communications-emails, meeting notes, and updates-are properly filed and accessible
Ensuring that data protection protocols are followed
Providing accurate and timely information to internal and external stakeholders
Tracking outcomes and closure of cases
Supporting audits and quality assurance processesSkills required

Basic knowledge of Children's Services and Safeguarding
Experience dealing with sensitive data and difficult situations
Good IT and written skills.For more information please apply now