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Magnum Talent are working with a growing software house based in Cullompton who are looking to expand their IT Infrastructure team. This is a hybrid role with a mix of home working, office attendance and client site visits depending on projects.

As 3rd Line Infrastructure Engineer, you’ll play a key role in providing escalation support for the IT helpdesk and play a key part in scoping and delivering projects for external and internal customers as well as servicing, maintaining, and supporting multiple organisations with various environments, operating systems and hardware across several sites.

3rd Line Infrastructure Engineer Responsibilities:

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IT infrastructure

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Systems installation and removal

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Security operations

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Network support

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Application support

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Project management

3rd Line Infrastructure Engineer Skills and Qualifications:

* Working in an 2nd/3rd line escalation support role

* Working in IT project delivery

* Customer-focused roles and dealing with a wide range of people

* Strong knowledge of M365 Administration tools and Azure Active Directory Administration

* Experience with Azure Infrastructure

* Experience in deploying and supporting and Maintaining Windows Servers and Clients

* Experience in deploying and supporting Server Infrastructure, Storage Systems and Hypervisors

* Experience with deploying telephone systems and technologies (VoIP, SIP, PBX, SBC)

* Strong knowledge of Active Directory tools and building domains

* Strong knowledge in network technologies (TCP/IP, DNS, DHCP, Subnets and VLANS)

* Microsoft 365/Azure fundamentals and equivalent

* Have or working towards a Microsoft 365/Azure Associate qualification or equivalent

* Full Driving License

If you're interested in this 3rd Line Infrastructure Engineer postion, please click apply and one of our consultants will call you to discuss further