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We are looking for someone to join our Essex team. You will be instrumental in providing advice and information to individuals with disabilities who live independently. This is a varied role that is based in the office/home and will involve travel throughout the community in the Essex area.

Location: Hybrid working, office address: Penderels Trust, Saxon House, 27 Duke Street, Chelmsford, Essex, CM1 1HT

Salary: £29,016 per annum / £12,547 pro rata

Hours: 16 hours per week

Days & Times: To be discussed with successful applicant.

Closing date: 11th February 2026

Interviews: Interviews will take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders)

The Role – Your main duties will include:

* Advising individuals on all aspects of their care packages, including financial aspects

* Supporting clients with their direct payment account including calculations and monitoring of funds.

* Managing your own caseload

* Supporting individuals with the recruitment and ongoing management of care staff

* Providing accurate information in a clear and concise format that meets the individual's needs

* Recording and maintaining accurate records and providing reports as required

* Organising and attending meetings/reviews with individuals, colleagues and local authority staff

Skills, Experience and Qualifications – We are looking for someone with the following attributes:

* Experience of providing information or advice to others or within a customer service environment

* The ability to communicate clearly, both verbally and in writing, adapting your style to suit the audience

* The ability to manage diary and workload effectively

* The ability to produce letters and other documents to a high standard

* The ability to input and maintain accurate data records

* The ability to work as part of a team and on own initiative

* The ability to work flexibly and to deadlines

* Current driving licence and unrestricted use of vehicle

* Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)

* Hold minimum GCSE Grade '4' or equivalent in English and Maths

* This post is subject to the completion of a satisfactory enhanced DBS check prior to appointment.

Perks: Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus Bank Holidays initially, (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service) / Paynow (Stream)

Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification