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Are you passionate about people and looking to grow your career in recruitment and HR? We have an exciting opportunity for a Recruitment & HR Officer to join a dedicated and friendly team.

This is a key role for someone who enjoys building strong relationships, thrives in a fast-paced environment, and is looking to make a meaningful impact through recruitment and HR support.

About the Role

You’ll take ownership of recruitment processes and support a variety of HR activities across the employee lifecycle. From attracting and onboarding new team members to providing first-line HR support, you'll play a vital role in enhancing the employee experience.

Working closely with managers across the business, you’ll be a proactive ambassador for the employer brand – promoting the organisation as a fantastic place to work, both locally and beyond.

Key Responsibilities

Manage end-to-end recruitment processes in collaboration with departmental managers
Create engaging job descriptions and compelling adverts across various platforms
Maintain and optimise content on careers pages and social media channels
Administer and track candidate applications using an Applicant Tracking System (ATS)
Coordinate advertising strategies, both internally and externally
Explore new recruitment platforms and maintain agency relationships
Build and manage a candidate database; create and send regular vacancy alerts
Represent the company at job fairs, exhibitions and industry events
Produce offer letters, contracts, and onboarding documentation
Act as a point of contact for candidate and employee HR queries
Provide guidance to managers on low-level employee relations matters
Support all aspects of HR administration and reporting
Maintain and troubleshoot the HR Information System (HRIS)
Contribute to the ongoing development of HR policies, processes and projects
About You

You’ll have proven experience in recruitment – ideally in hospitality or a customer-focused sector – and a genuine interest in people.

You’ll also need to be:

Tenacious, proactive and organised
Creative, with strong written communication skills
Comfortable using HRIS and digital tools
Confident navigating social media for recruitment purposes
Detail-oriented with excellent administrative accuracy
Personable, approachable and professional in all interactions
A CIPD qualification would be a bonus, but we also welcome applicants looking to further develop their HR skills in a supportive environment. We’re committed to continuous professional development and will support the right candidate in growing their HR career.

Hours

32 hours per week (Monday to Friday), worked over 4 or 5 days
Core hours: 9:00am – 5:30pm
Benefits

Up to £1400 per year in tips (FTE)
Free meals on duty
Free onsite parking and discounted EV charging
Free staff transport from selected locations
Access to gym, exercise classes and spa facilities
Employee Wellbeing Programme
Discounts on retail, treatments, and dining
Friends & family discounts (T&Cs apply)
If you’re ready to make a real difference in a people-focused environment and want to be part of a supportive and award-winning team, we’d love to hear from you.

Apply now and take the next step in your HR journey