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Engineering Support Administrator

Broadstairs

Salary - £23,795 per annum DOE

Full-time hours - Monday to Friday, 8.30 am - 5pm

Temp to perm

Do you have Service Support Coordinator experience?

Are you used to operating at a fast pace with great accuracy?

Our client is a leading Kent-based maintenance provider which serves their clients' requirements at a nationwide level. They are looking for two Engineering Support Administrator to support the field-based teams from the location at their head office. You would be aiding the delivery of top-class customer experience in terms of national service tasks.

The successful candidates will have had at least a year's worth of experience in a similar role, and be a self-driven, energetic team player.

The role is full-time at 37.5 hours per week covering maternity leave.

The responsibilities of the Engineering Support Administrator

* Providing basic financial/operational performance reports.

* Calculating engineer hours for wages, reward scheme and targets using an internal tracking system (training will be provided).

* Carrying out Engineers inductions and collating paperwork for payroll

* Assist with engineer recruitment – posting job adverts, 1st call screening and arranging interviews.

* Managing incoming post.

* Manage absence trackers (holidays, sick leave etc.).

* Booking, tracking and monitoring engineer's training and accreditations.

* Sending out offer letters and contracts and liaising with HR

* Oversee management of vehicle fleet and vehicle maintenance.

* Handling 3rd party claims (e.g. parking fines).

* Other admin ad-hoc projects as required.

Person specifications for the role of Engineering Support Administrator

* Must be able to communicate effectively at all levels (as reporting into managers and directors regularly).

* The ability to improve processes where agreed as a team is a requirement for this role

* Candidate must be able to easily learn and use technology

* A skilled communicator with a remote team of engineers is essential to the role

* Must be flexible have good work ethic

* The ideal candidate should have previous experience working within an office, preferably in a service business and recruitment

* Basic HR documentation management will be a bonus, but not essential

* Any previous recruitment experience a bonus

Benefits

* Training and support.

* A friendly nurturing workspace

* 25 days annual leave plus 8 public bank holidays

* Life insurance of four times your basic salary.

* Company Pension scheme after 3 months service with 5% employer contributions.

* Membership to a Healthcare Cashback Plan scheme after probation.

To find out more about the position, please apply and we will be in touch to discuss the role in more detail.

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