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Customer Service Administrator (Remote, UK-Based)

Hours: Mon-Fri, 37.5 hrs/week + 1 weekend every 8-10 weeks (paid overtime)

All equipment & full training provided

Are you passionate about helping others and making a real difference? Join our award-winning team as a Customer Service Administrator, supporting elderly and vulnerable individuals to live independently and safely at home.

What You'll Do:

Help customers get the most from their care technology
Spot and resolve issues with underused devices
Analyse usage data to improve service
Book tech visits and manage stock
Collaborate with social workers and local authorities
Keep accurate records in SalesforceWhat You'll Bring:

Excellent communication and people skills
Strong Excel and Salesforce experience
Organised, self-motivated, and proactive
Comfortable working independently in a fast-paced environment
Awareness of safeguarding (training provided)
DBS check requiredWhy Join Us?

✅ Full training and ongoing support with no commute to worry about

✅ Make a real impact in people's lives

✅ Be part of a growing, caring, and innovative team

Ready to make a difference? Apply now or share with someone who'd be a great fit!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website