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Job Title: Motor Claims Administrator

Location: Newham, London (On-site)

Salary: £25,000 - £30,000 per annum

Type: Full-time | Permanent

A growing accident management company is seeking a confident and organised Motor Claims Administrator to join their expanding team. This is a fantastic opportunity for an experienced claims handler who thrives in a fast-paced, customer-focused environment.

Key Responsibilities:

Manage front-of-house duties, including meeting and greeting customers
Handle incoming calls and take down new claims (First Notification of Loss - FNOL)
Prepare and check vehicle documentation, including check-in and check-out procedures
Set up and maintain client files, ensuring all correspondence is accurate and up to date
Liaise with solicitors, insurers, and potential customers
Recover credit hire invoices and follow up on outstanding payments
Carry out general administrative tasks, including maintaining office supplies and stationery
Support management with ad hoc requests and tasks as needed

What We're Looking For:

At least 1 year of experience in motor claims handling (essential)
Strong organisational skills and attention to detail
Confident communicator, both written and verbal
Able to manage multiple tasks and prioritise effectively
Comfortable working independently and as part of a team
Proficient with standard office software (e.g. Word, Excel, email)
Driving licence (preferred but not essential)

Benefits:

Monday to Friday schedule
Free on-site parking
Supportive team environment
Opportunity to grow with a fast-moving business
We value professionalism, initiative, and great customer service. Apply now to join our team