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Field IT Systems Engineer

An exciting opportunity has arisen for a Field IT Systems Engineer to join a growing and supportive IT team.

This is a hands-on, field-based role providing 1st and 2nd line IT support across four sites in Rugby. Reporting to the Lead IT Engineer, you will play a key role in ensuring IT systems remain secure, reliable, and fit for purpose.

Key Responsibilities:

* Provide 1st and 2nd line IT support to staff and students

* Support and maintain Windows-based environments

* Troubleshoot hardware, software, and network issues

* Assist with deployment and maintenance of IT hardware and software

* Support cloud-based systems including Google Workspace

* Manage user accounts, permissions, and IT assets

* Assist with data security, backups, and disaster recovery

* Liaise with third-party suppliers and escalate issues where required

The ideal candidate will have proven IT support experience, strong problem-solving skills, and excellent organisational ability. A full, clean UK driving licence is essential due to travel between local sites