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Our client is part of a global group and entering an exciting growth phase, as such they are looking to recruit a Sales Support Co-ordinator to join their busy team in Stafford.
About the Role
You’ll play a key role in ensuring their customers receive a smooth and efficient service at all times — managing sales orders and liaising with distributors, Field Sales Managers and internal colleagues to maintain their next-day delivery promise.
Your main responsibilities will include:
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Processing customer orders using an SAP system
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Handling customer enquiries via email and phone
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Providing delivery updates and Proofs of Delivery (PODs)
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Ensuring a seamless experience for all customers
Requirements
We're looking for an organised, proactive and customer-focused individual who enjoys taking ownership of tasks and working independently. You thrive in a fast-paced environment and take pride in accuracy and communication.
Essential skills:
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Confident using email and IT systems (training provided for SAP)
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Strong communication and organisation skills
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Excellent attention to detail
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Proficient in Microsoft Outlook, Word, and Excel
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Customer-focused and methodical approach
This is a fantastic opportunity to join a small, supportive team where your work truly makes a difference.
Premier Placement Services are acting as an employment agency for this position