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Workshop Manager / Service Advisor – Independent Garage | £38,000 + £2,000 Annual Bonus | No Weekends!

Location: Saffron Walden
Salary: £38,000 basic + £2,000 annual bonus
Hours: Monday–Friday, 8:30am–5:30pm (1hr lunch) – No weekend work!

Are you an experienced and reliable Workshop Manager or Service Advisor looking to take the next step in your career? Our client – a respected independent garage known for low-mileage car sales and top-tier servicing – is looking for someone just like you to join their close-knit team.

As a specialist automotive recruiter, we’re proud to be representing this fantastic business where quality work and a supportive environment come first. With an average of 1,200 MOTs and 700 services a year, and 8 workshop jobs completed daily, this garage is both busy and well-organised – and they’re ready for a motivated individual to play a pivotal role.

The Role:

As Workshop Manager / Service Advisor, you’ll be the first point of contact for customers and the operational lead for the workshop. You’ll take charge of the day-to-day running, working closely with the owner and two highly skilled technicians. With the current workshop manager transitioning into a reception/sales role, you’ll gradually take full responsibility – particularly when the owner is away.

Key Responsibilities:
Open up each morning as a key holder
Book in customers, respond to phone/email enquiries
Create job cards and pre-order parts where required
Allocate and manage workshop jobs with technicians
Liaise with customers through to completion of work
Invoice jobs, collect payments, arrange vehicle collection/delivery
Oversee MOT and service reminders, and manage admin tasks
Optional: take an active role in car sales, or delegate to others
Act as lead when the owner is on annual leave
What We’re Looking For:
Proven experience in a similar Workshop Manager or Service Advisor role
Reliable, well-presented and organised – your attendance and consistency are crucial
Strong communication and customer service skills
Confident managing people and prioritising tasks
Comfortable using garage management systems and email
A desire for long-term employment with real responsibility
What’s On Offer:
£38,000 basic salary
£2,000 guaranteed annual bonus
Monday–Friday working only
Positive, respectful and team-focused environment
Real input into how the garage runs
This is a key role within a well-established and genuinely friendly business. If you’re someone who enjoys running a tight ship and taking pride in helping customers – this is the opportunity you’ve been waiting for.

Apply now with your CV for this Front of House Manager job and Danielle will be in touch to discuss the next steps.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today