Login to Apply

Administrator

Hybrid / Rugby (2 days office, 3 from home)

£25,500 + bonus + exceptional benefits

12 months FTC, possible perm at the end of the contract.

Do you have great administrative skills? We are looking for a Client Services Administrator.

The opportunity:

It's an exciting time to join as their business grows, and they have a role for a Client Services Administrator to join the team based in Rugby on an initial 1 year fixed term contract that could possibly go permanent at the end of the contract.

The role of the Client Services Administrator is to ensure the accurate administration and invoicing of Fee Protection schemes including the new schemes, renewal and adjustments. ] The role also involves working closely with Area Sales Managers to ensure excellent levels of customer service and insurance scheme handling.

The team work two days per week in the Rugby office (Wednesday & Thursdays) with 3 days working from home. Shifts are: 8.30am-5pm & 9am-5.30pm.

What you'll be doing:

* Ensure admin work is carried out in effective and timely manner

* Have a good understanding of the services and products provided by the business

* Support other areas of the business as and when it is required to do so

* Provide administrative support to the Relationship Managers

* Work to personal and company targets agreed by your manager

* Provide a prompt, professional response to all business enquiries

* Ensure time frame are met for when delivering

* Deliver work and services that are of the highest standards

Must haves:

* Good administrative skills - Word, Excel, Outlook

* High level interpersonal skills demonstrating the ability to build successful, mutually beneficial business relationships

* Exceptional communication skills being able to communicate verbally and in writing with internal and external customers at all levels

* Have a strong can do attitude, be personable and approachable, working well under pressure and to tight deadlines

* Willing to challenge assumptions and look to deliver best practice at all times

* A natural forward planner who critically assesses own performance

* Willing to go over and above to meet both the clients and the needs of the business

* Planning, organisational and time management skills

* Flexibility to work within a team and ability to form good working relationships with those on the team

* Ability to understand client needs

* Ability to adapt quickly to in-house databases

* Problem solving

Who they are:

A Fortune 500 company with over 60 offices in 20+ countries, a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

What's in it for you?

* A great starting salary plus a 5% bonus at the end of the contract & strong benefits package…

* 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave

* Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer

* There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that