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Customer Service Advisor

2 months temp work

Monday - Friday

£13 per hour

8am - 5pm

We have an exciting opportunity for a full-time Customer Service Advisor to join our client based in Hillington! You'll be part of a busy department, ensuring that every customer has a first-class experience, even when things don't go as planned.

We are looking for a team player who is passionate about customer service, with strong written and oral communication skills, a positive attitude, and a drive to deliver the best possible outcomes for customers. You will take ownership of inquiries, ensuring they are resolved efficiently.

Key Responsibilities:

* Handle customer queries via phone, face-to-face interactions, and digital platforms.

* Manage customer cases through our system, ensuring smooth resolution.

* Oversee customer orders, maintaining communication throughout the process.

* Liaise with external suppliers on behalf of customers to ensure their needs are met.

* Process card and cash payments accurately.

* Perform end-of-day reconciliation procedures.

Working Hours:

* This is a fully onsite position.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people