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Field Service Engineer - Beccles

Due to continued company growth and expansion my client, a leading engineering manufacturer is seeking a Field Service Engineer to join their team. This role will include up to 80% travel of which approximately 50% will be UK travel and 30% overseas. As well as a competitive basic salary the role offers overtime at enhanced rates, company car, laptop and phone as well as the opportunity to join their company contribution pension scheme

Purpose of Role:
Provide off-site customer service support to all known clients. To be part of a proactive team that delivers significant growth in Aftersales revenues and profit in line with Group objectives.

Key Responsibilities/Activities:
• Visit customer sites to provide service cover on installations/commissioning
• Spend in excess of 70% of working time on field-based activities
• Provide follow-up reporting after all visits and seek to identify other service opportunities.
• Provide support to the Group Applications team during Machine installation.
• The role includes working off-site for extended periods in the UK and overseas.
• Other duties as may be required

Competencies/Skills:
• Excellent customer service skills with the ability to build proactive relationships
• Highly motivated.
• Independent.
• Excellent communication skills at all levels
• Computer literate
• Electrical programming and diagnostic skills (preferred)
• Up to date driving licence and passport

Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency