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Senior Personal Injury Claims Handler

£35,000 - £45,000 DOE

Monday-Friday (hybrid)

Northamptonshire

MPJ Recruitment are proud to be working with a leading and growing business who are looking to hire an experienced Senior Personal Injury Claims Handler to join their team.

As a Senior Personal Injury Claims Handler, you will take ownership of a diverse caseload of pre-litigated large loss and complex claims, including personal injury, credit hire, property, Employer Liability (EL), Public Liability (PL), and other third-party losses. You will be the go-to expert for advice, strategy, and tactics, ensuring the best possible outcomes for their clients.

Senior Personal Injury Claims Handler duties:

Manage a portfolio of complex and large loss claims, ensuring adherence to claims handling procedures and service levels.
Achieve efficient settlements through strategic liability and quantum arguments, coupled with negotiation.
Act as a central referral point for technical issues, providing guidance and support to colleagues.
Maintain accurate reserves, management information (MI), strict file management, and timely case reviews aligned with service level agreements (SLAs).
Build relationships with clients, insurers, and panel solicitors, attending review meetings and contributing to the development of the team.
Support the Defence Operations Manager and Claims Managers in driving improvement and delivering outstanding service.Senior Personal Injury Claims Handler requirements:

Confirmed experience in third-party claims handling within a legal, insurance, or claims management setting.
Strong expertise in large loss personal injury claims exceeding £100k.
Personal injury experience is essential.
Familiarity with case law and Civil Procedure Rules (CPR).
Eligible to work in the UK.Would you like to know more?

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