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Workshop Controller

Pay - £40000 -£60000

Mon to Fri

Excellent Benefits

* Key Responsibilities

* Operational Control

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Allocate jobs to technicians based on skill level and workload.

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Monitor workshop activity to ensure maximum productivity and efficiency.

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Ensure work is completed within agreed timeframes.

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Control work in progress (WIP) to minimise delays.

* Quality Control

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Ensure all work meets manufacturer and company standards.

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Conduct final quality checks on completed jobs where required.

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Ensure correct repair methods are followed.

* Team Coordination

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Act as the main link between Service Advisors and Technicians.

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Provide technical support and guidance to workshop staff.

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Manage technician time and attendance.

* Workflow Management

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Plan workshop capacity and schedule work accordingly.

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Ensure parts required are ordered and available.

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Monitor job progress and update Service Advisors.

* Health & Safety

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Ensure compliance with health & safety regulations.

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Maintain a safe and clean workshop environment.

* Customer Service Support

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Assist in resolving technical issues or customer concerns.

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Support Service Advisors with technical explanations if needed.

* Performance Monitoring

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Track technician efficiency and productivity.

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Support achievement of labour sales targets.

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Identify training needs within the team