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Job Title: Field Service Engineer
Location: Scotland (Perth-based, with travel across surrounding areas)
Job Type: Permanent
Salary- Dependant on experience

About the Role
We are currently recruiting a motivated and customer-focused Field Service Engineer to join our client in Scotland, based around Perth. This is a permanent, field-based role that involves travelling between customer sites to provide installation, maintenance, and repair services for retail weighing and food preparation equipment.
While you will be part of a supportive team, this role involves working independently at customer sites within your designated territory.

Main Duties & Responsibilities

Provide breakdown support, preventative maintenance, and software upgrades for retail weighing and food preparation equipment at customer sites.
Carry out installations of weighing and food preparation equipment.
Maintain accurate service records (paper-based and/or electronic) to support contract profitability and productivity tracking.
Ensure all associated paperwork and timesheets are completed accurately and in line with company policies and standards.
Operate company-issued mobile phone and laptop systems in accordance with company procedures.
Manage and order spare parts stock effectively to achieve a high level of first-time fixes.
Ensure all stock and spare parts are securely stored, quality-checked, and signed for according to company guidelines.
Identify and secure new business opportunities and chargeable work within your territory, contributing to the company's financial performance.
Pass on potential business opportunities to approved dealers.
Deliver the highest standards of customer satisfaction at all times.

Role Requirements

Full UK driving licence.
Comfortable working independently in a field-based role.
Ability to travel regularly within Scotland.
Physically capable of lifting and carrying equipment weighing between 3.5kg and 30kg.
Strong organisational skills and attention to detail.
Good IT skills and confidence using laptops and mobile systems.
Excellent communication and customer service skills.Experience in servicing or maintaining retail weighing or food preparation equipment would be advantageous, but full training will be provided.

What We Offer

Company car, for private use - Employee fuel contribution to personal mileage
Laptop and mobile phone
Company pension - Company Contribution
26 days holiday + bank holiday +1 day's holiday if you are not sick that year
Chargeable commission payment