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Deputy Manager – Adult Social Care Services
Location: Hetton-le-hole
Salary: £15.17hr
Hours: Full-time (including weekends and participation in the on-call rota)
Reports to: Service Manager

Are you a strong leader with a passion for person-centred care? Do you thrive in a fast-paced environment and want to be part of a dedicated team making a real difference in people’s lives?

Our client is looking for a Deputy Manager who will lead by example, inspire excellence, and help set the tone for a supportive, compassionate and inclusive service culture. This is a fantastic opportunity for someone who wants to take the next step in their care career while helping shape the lives of the individuals we support.

What You’ll Be Doing:

* Lead by example: Support your Service Manager to set a positive, values-driven culture where both staff and service users can thrive.

* Empower individuals: Ensure everyone receives high-quality, person-centred, outcome-focused care and support that reflects their needs, goals, and preferences.

* Support the team: Oversee staff recruitment, training, appraisals, supervision, and performance, while promoting continuous improvement and accountability.

* Quality assurance: Ensure compliance with regulatory standards, conduct audits, and maintain high-quality, accurate records and care plans.

* Health & safety: Lead on safeguarding, risk assessments, inspections, and ensure staff and service users are safe and supported at all times.

* Budget awareness: Work with your Service Manager to monitor budgets, manage rotas, and ensure effective use of resources.

* Be a key contact: Build strong relationships with external agencies, professionals, regulators, and families to promote transparent and collaborative support.

* Respond effectively: Take the lead on incidents, complaints, and audits to ensure resolution and continuous learning.

What We’re Looking For:

Essential:

* Proven experience in a senior or team leader role within health or social care

* NVQ Level 3 in Health and Social Care (or equivalent)

* Strong knowledge of safeguarding, care planning, and regulatory compliance

* Excellent written and verbal communication skills

* Confidence in managing staff and leading a team

* Strong organisational, problem-solving, and coaching abilities

* Willingness to work flexibly, including weekends and on-call

Desirable:

* NVQ Level 5 in Leadership & Management (or working towards)

* Experience with multi-disciplinary teams and regulators

* Full UK driving licence

What We Offer:

* A values-led workplace that prioritises service users and staff wellbeing

* Comprehensive induction and ongoing training

* Opportunities for career progression and qualifications

* Support from an experienced and approachable leadership team

* Competitive salary and employee benefits

* A chance to make a meaningful impact every day

If you're ready to make a difference in a role that’s as rewarding as it is vital, apply today and join our clients mission to provide exceptional care that truly changes lives