Case Note Picker / Filer / Driver

Stockton-on-Tees, Durham
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Job Title:

Case Note Picker / Filer / Driver

Reporting To:

Group Operations Manager, Contract Operations Supervisor & Supervisors Assistant.

Purpose of Job;

To participate in the physical warehouse operation, to ensure patient files are correctly picked and filed, ensure delivery of files to the trust as and when required by the trust.

Hours:

35 hrs per week between

7am – 11:00pm on a rota basis, Monday – Friday

Weekend on call will be required

(6 months probationary period)

Responsibilities and Duties:

Pull out requested patient notes from warehouse locations following the pick / instruction provided. send them back to the main hospital site (In line with the delivery deadlines, as per the Service Level Agreement.)

Ensure all notes for return to the main hospital are bundled accurately and placed neatly in the required totes ready for dispatch.

Deliver and/or collect files to and from the trust using the Company vehicle.

Receive boxes of notes, empty boxes, sort notes into correct order, update the system and file notes back into appropriate section of warehouse.

To follow the No Trace Procedure if a file request is untraceable.

Complete daily documentation relating to the processing of files.

Required to use the PC and Bar Code Scanners for data input.

Be part of a shift rotation rota

Be part of an on-call rota at weekends, between the hours of 9.00am and 11.00pm

Working at height using MHE on a regular basis.

Required to lift heavy boxes of records on a daily basis.

General warehousing duties to include moving of stock and housekeeping.

Comply with Company confidentiality agreements

To achieve daily work targets

Any other duties as requested by the Supervisor / Operations & Facilities Manager

To cover for holidays and absence when required

Skills:

Organisation skills

IT skills

Communication skills

Operational skills

Problem solving skills

Knowledge of:

System applications

Product/Files

MHE

ECamis system

Personal Attributes:

Flexible

Positive Attitude

Enthusiastic

Team worker

Professional

Qualifications:

A good standard of education

Suitable warehousing/storage qualification

Driving Licence with Own Transport

Experience:

Previous experience of working within a storage/warehousing environment.

Training:

MHE

Manual Handling

Software Packages

On the Job

All employees have a responsibility to undertake training and development as required. The role and responsibilities above are not exhaustive and maybe changed at any time in the future to take into account changing business needs

Job Info
CV-Library logo
Job Title:
Case Note Picker / Filer / Driver
Company:
CV-Library
Location:
Stockton-on-Tees, Durham
Salary:
Competitive
Posted:
Oct 20th 2025
Closes:
Nov 20th 2025
Sector:
Other
Contract:
Temporary
Hours:
Full Time
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