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Salary: £25,000 - £28,000 per annum (dependant on experience) plus genuine opportunity to grow, with additional training and professional qualifications.

This is an exciting opportunity for a Junior IT Hardware Analyst to join a dynamic, fast-paced IT department. This role is perfect for someone eager to grow their technical skills and build a rewarding career in IT. You’ll be part of a supportive team that values collaboration, continuous learning, and professional development.

You’ll be responsible for:

* Assist with security tasks such as password resets, multi-factor authentication and cyber security management.

* Document tasks and escalations using a ticketing system and provide support to internal users via phone, email, and ticketing.

* Setting up new machines, and eventually supporting network devices like routers, firewalls, and switches.

* Monitor and update IT systems and databases

* Microsoft 365

* Assist with VPN troubleshooting

* Document IT processes and user guides clearly and accurately

What you’ll bring:

* 1 years’ experience in a similar role would be desirable but not essential as would also suit someone with an interest in IT and wanting to develop a career.

* A proactive, can-do attitude

* Passion for continuous learning

* Strong attention to detail and excellent time management skills

* Strong communication skills

What the role offers in return:

* Job Specific Development – The successful candidate will have the opportunity to be enrolled on to either a Level 3 or Level 5 training qualification to develop your knowledge and experience.

* Holiday Flex – Buy extra annual leave each year

* Circular Benefits – Discount Platform

* Simply Health – Cash back on medical expenses

* Free on-site parking.

* Enhanced company pension

This is an exciting opportunity for a Junior IT Hardware Analyst to join a dynamic, fast-paced IT department