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Quality Engineer
Our clients, based in Farnborough have an exciting opportunity for a Quality Engineer to join their growing team. We are seeking a Quality Engineer who has experience working within a mechanical manufacturing environment, with opportunity to develop and progress with the business.
Production Quality Assurance:
* Monitor and improve standards of workmanship across sheet metal fabrication and electronics assembly operations.
* Support and train production staff in quality requirements, visual standards, and correct handling methods
* Conduct First Article Inspections (FAIs) and maintain appropriate documentation in accordance with customer and internal requirements.
* Identify, analyse and reduce rework through investigation and implementation of effective corrective actions using quality tools (5 Why, 8D, Ishikawa).
* Ensure inspection stages are effective and consistent with drawings, specifications, and customer requirements.
Customer Quality Assurance:
* Investigate customer complaints and non-conformances, implementing timely and robust corrective actions.
* Host customer visits, audits, and inspections, acting as the primary quality representative.
* Raise and manage customer concessions and ensure traceability of records.
* Liaise with customers to clarify and agree product quality standards and acceptance criteria.
* Support RMA analysis and reporting.
Supplier Quality Assurance:
* Support Purchasing in the assessment, approval, and ongoing evaluation of key suppliers.
* Conduct supplier audits and support the resolution of supplier non-conformances.
* Analyse supplier performance data and lead improvement initiatives in collaboration with the supply base.
Internal Auditing and Compliance:
* Plan and carry out internal audits against ISO 9001 and internal processes.
* Report audit findings, agree corrective actions, and verify closure of actions to maintain compliance
* Maintain audit records and support third-party audit readiness
Business Management System:
* Maintain and develop SOPs, work instructions, forms, and quality records to ensure compliance with ISO 9001.
* Support continuous improvement of the Business Management System (BMS) and ensure changes are communicated effectively
* Assist in document control and revision management in line with process changes and audit
Required Skills & experience:
* 3 years’ experience working as a Quality Engineer within a manufacturing environment
* Experience working with mechanical products
* Experience using Quality Tools – 8D, 5whys or Ishikawa
* Experience writing and updating SOP's and work instruction
Working hours:
Monday – Thursday 8am – 4:45pm, Friday 8am – 3pm