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Finance Operations Manager (Finance & Database)
£37,500 + Generous Benefits
Location: Winchester | Full-Time, Permanent
Are you a detail-driven operations specialist with a passion for finance, data, and systems? Do you thrive in a fast-paced environment supporting a dynamic and purpose-led team? This is a rare opportunity to take on a pivotal role as Finance Operations Manager (Finance & Database) within a respected educational environment.
The Role
Working closely with the Director of Development, you’ll be at the heart of the organisation’s operational success. Your primary focus will be managing the donor database (Toucan Tech), overseeing financial operations related to income and expenditure, and enabling the wider team to focus on external engagement.
You will lead on:
Database integrity and management (25,000+ records)
Donation processing, acknowledgement, and reconciliation
Financial reporting and coordination with internal departments and international affiliates
Compliance with data protection, finance, and fundraising regulations
Office and systems management
High-level support for major donor cultivation and reporting
Key Responsibilities
Maintain a secure, accurate, and up-to-date CRM
Generate donor reports, mailing lists, and event data
Process Gift Aid claims and manage donation platforms (e.g., Stripe, GoCardless)
Provide data analysis and insight to support fundraising campaigns and Giving Days
Assist in donor research and pipeline development
Draft and review internal policies and procedures
Liaise with third-party providers and internal stakeholders to ensure operational excellence
About You
You are organised, collaborative, and confident in managing data and finance processes. You’ll be comfortable balancing strategic thinking with hands-on delivery and enjoy working closely with colleagues across departments.
You will have:
Strong experience with charity CRMs (Toucan Tech desirable)
Experience in financial reconciliation, budgeting, and donation processing
Excellent IT skills, including Excel and Office 365
High attention to detail and accuracy
Excellent written and verbal communication skills
A sound understanding of GDPR and charity finance practices
What’s in It for You?
Competitive salary of up to £37,500 per annum
28 days’ holiday (incl. bank holidays), with additional Christmas leave potential
Generous pension scheme with up to 9% employer contribution
Free lunch during term-time
Access to a gym, library, cultural events, and CPD support
Cycle to work scheme and employee referral bonus
Application Details
This is a full-time position (37.5 hours/week).
Apply now or reach out for a confidential chat :
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