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Technical Services Manager + £45K + Permanent role + Day shift + 33 days holiday (inc BH)

Our food manufacturing client are looking for a Technical Services Manager to join them on a permanent basis.

Key duties and responsibilities of the Technical Services Manager role:

* To maintain site QMS and associated documentation in line with changes to legislation, customer and industry standards/ codes of practice to assure compliance. Assuring an effective communication s appropriate for any changes.

* To support the preparation and execution of external audits/ visits, leading in areas of expertise and ensure the site operates at an audit ready status. To support the close out of non-conformances and identify trends to prevent repeated non conformances.

* To maintain the system of internal auditing onsite across all relevant areas to monitor compliance. To conduct audits as part of the internal QMS.

* Act as site technical contact for all internal queries relating to new and existing products, assuring relevant documentation, risk assessments, QAS/ QCs and factory forms are correct an available.

* Manage all incoming and outgoing compliant correspondence.

* Manage the submission and trending of lab samples and their results

* Manage the assessment and maintenance of all factory forms, both paper and electronic including document control

* Manage export documentation and oversee container loading with 3rd parties.

* Lead traceability exercises as required

* Monitor the results of site quality and food safety performance and provide visibility to the business and and externally to customers through communication and formal reporting of KPIs on a frequent basis e.g. complaints, quality panels, audits and product hold.

* Support site in the delivery of new and existing product development and play an active part in the development process.

* Assisting in promoting technical innovation and ensure delivery of technical led projects on site.

* Lead, motivate and inspire the technical services team to achieve personal development and continuous improvement inline with the business vision and values.

* Deliver a progressive program to attract, retain and develop talent with clear succession and development planning, whilst ensuring consistent performance and achievement of objectives.

* Act in a safe manner and promote a H & S culture on site.

* Ensure all technical services teams are working in a safe manner, following site EHS procedures and standards, e.g. ensue all PPE used on site meet H & S requirements.

Skills, qualifications and behaviours of the Technical Services Manager:

Essential:

* Experienced in managing and motivating a team

* Computer literate, proficient in Excel including lookup and pivot tables, trending, retailer portals, Word, Outlook & PowerPoint

* Qualified internal auditor

* Food safety level 3

* HACCP Level 3

* Time management and prioritisation of skills

* Root cause analysis training

* Attention to detail/ Right first time approach

Desirable skills of the Technical Services Manager:

* Lead auditor

* Level 4 Food Safety and Level 4 HACCP

* Retailer portal training

* TACCP & VACCP training

* Working knowledge of QUOR

* Working knowledge of Stevens recipe management systems