Sales Support Administrator

Birmingham, West Midlands
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We are a leading manufacturer based and Smethwick and we are going through an exciting growth phase. We are currently seeking an experienced Sales Administrator to join our Midlands team. The successful candidate will be responsible for assisting the Internal Account Management team with good service and admin support to our B2B customers. The Sales Administrator will be working within our busy sales office and will be very focussed delivering excellent customer service.

Main duties include:
Processing a high volume of customer orders. Checking prices and contracts are up to date.
Overseeing the completion of back orders
 Reporting monthly sales results to the sales team
 Supporting the Internal Account Manager and BDM with general operations to help reach the team's objectives.
 Taking phone calls from customers.
 Communicating internally important feedback from customers.
 Dealing with and responding to high volumes of emails.
 Following up Order confirmations and quotations

Essential skills & experience:
 Have experience in Processing Sales Orders
 Experience in Administration Support and Customer Service
 High level of organisational skills and the ability to manage several projects at the same time.
 Ability to prioritise own workload.
 Strong communication skills, written and spoken.
 Excellent IT skills for example Microsoft Office Suite and CRM systems.
 An administrative or sales background.
 Have excellent attention to detail, used to working to deadlines in a fast-moving sales environment.
 Confident, dynamic and ambitious personality.
Why should you work for us?
 Friendly working environment
 Automatic enrolment into our defined contribution workplace pension plan (dependent upon eligibility)
 On-site free staff parking
 On-going career development opportunities
 22 days holiday + BH
 09:00 - 17:30 PM

Job Info
CV-Library logo
Job Title:
Sales Support Administrator
Company:
CV-Library
Location:
Birmingham, West Midlands
Salary:
£24500 - £26000 Per annum
Posted:
Jun 23rd 2025
Closes:
Jul 24th 2025
Sector:
Administration
Contract:
Permanent
Hours:
Full Time
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