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Simon Acres Group are working with a well established builders’ merchant, seeking a Senior Sales Assistant to join their Maidstone branch. Salary: £25,000 - £28,000
Working Hours:
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Week 1: Monday to Friday – 07:00 to 17:00
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Week 2: Monday to Friday – 07:00 to 17:00 + Saturday – 08:00 to 12:00
Key responsibilities:
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Deliver excellent customer service via telephone, email, and face-to-face interaction.
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Build strong relationships with customers to encourage repeat business.
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Identify and resolve customer issues efficiently and professionally.
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Proactively seek out new sales opportunities to maximise branch sales and margin.
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Maintain accurate administration and follow company procedures at all times.
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Liaise with supplier representatives when required.
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Keep up to date with product knowledge to enhance service delivery.
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Collaborate with colleagues to share customer/project information and identify cross-selling opportunities.
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Be security-conscious to prevent theft or loss of company goods.
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Maintain high health & safety standards, reporting any concerns appropriately.
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Support team members and contribute positively to the branch environment.
Ideal Applicant:
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Proven experience in a trade counter or internal sales role (builders’ merchant background desirable).
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Strong communication and interpersonal skills with a customer-first mindset.
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Highly organised and able to work under pressure.
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Confident working with internal systems and following set procedures.
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Positive, enthusiastic, and driven to achieve targets.
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Strong problem-solving skills and commercial awareness.
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A team player with a proactive and hands-on approach.
Apply now and speak with Dovile to find out more!
Simon Acres Recruitment are acting as the employment agency for this position